Your Questions, Answered
Planning a surprise setup should feel exciting, not stressful. Here are some common questions about how A Suite Surprise works, what we decorate, and what to expect when booking.
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A Suite Surprise creates decorated room setups for birthdays, romantic getaways, anniversaries, bachelorette trips, and other special occasions. We style your Airbnb, or vacation rental before arrival so the space feels special the moment you walk in.
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We currently decorate Airbnb’s, vacation rentals, and similar short-term stays within our service area.
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While A Suite Surprise handles the entire delivery and setup, the guests are responsible for cleaning up and disposing of the decorations at the end of their stay.
A complimentary clean-up kit is included with each package.If decorations are left behind after check-out, guests may be subject to a cleaning fee by the rental company.
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We serve the Grand Strand from Little River to Pawleys Island, including North Myrtle Beach, Myrtle Beach, Surfside Beach, Garden City, Murrells Inlet, Litchfield, and Pawleys Island.
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We recommend booking at least 5 days days prior to arrival. Early booking gives you the best chance of securing your preferred date.
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Yes. Unless booked through Carolina Palm, The guest is responsible for making sure decorations are allowed at the property and that access can be arranged for setup.
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Once your booking details are confirmed, we coordinate setup based on the property access arrangements. Our goal is to have everything ready before arrival so your room is fully styled when you walk in.
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Yes. If you want something more personalized than the listed packages, reach out through the contact page and we’ll let you know what options may be available.
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Setup time depends on the package and any enhancements selected. We plan ahead so your room is ready upon arrival
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You can reach out through the contact page for availability, custom requests, or help choosing the right setup. We typically respond within 24 hours.